Category Archives: General

Strength of Boscombe community

I am sure you share in my shock and sadness to hear about the two terrible incidents in Boscombe this week.  Our thoughts, like many in this close-knit community, are with the families of those affected. The two incidents are … Continue reading

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What I learnt from working at the Council: be alert, resilient and grow a thick skin!

When I first started working at Bournemouth Council I didn’t know quite what to expect. To be honest with you, I didn’t even know where the Town Hall was! I am one of very few Bournemouth University placement students working … Continue reading

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Bournemouth’s Beach Lodges celebrate their first birthday!

As I was telling some of my lovely guests on the first birthday of the Bournemouth Beach Lodges I am thrilled to have been involved in this project from the very beginning! Having been in the hospitality industry for 10 … Continue reading

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Taking up an emergency bed for the night with St Mungo’s

The Beast from The East is biting hard again by 8.30pm, as heavy snow and icy wind whips around St Stephen’s church hall. The Severe Weather Emergency Protocol (SWEP) has been activated and the St Mungo’s outreach team are welcoming … Continue reading

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Future Dorset: one step closer

The Secretary of State, Rt Hon Sajid Javid MP has announced his decision to implement, subject to parliamentary approval, our Future Dorset proposal to replace the existing nine Dorset Councils with two new Councils.  One new unitary council will serve … Continue reading

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Volunteering: Join the kindness movement

I have always believed that volunteering is a key element in the pursuit of happiness. I recently read a paper, published in October 2017, by Harvard Health that described volunteers as benefiting from something they call the “happiness effect.” They … Continue reading

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An outreach worker speaks about the work that takes place to help rough sleepers in Bournemouth

Did you know that the Council spends almost £10 million per year on direct services to help people faced with homelessness? We fund 24/7 support at five hostels providing approximately 150 bed spaces in Bournemouth. We also fund a rough … Continue reading

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Parks: our nation’s greatest invention?

Did you know that public parks were one of the very first public services, introduced to improve air quality, health and well-being for people in Victorian Britain’s growing cities? For me, they are our nation’s greatest invention. I love to … Continue reading

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Bournemouth’s first neighbourhood plan is unveiled!

The government is always tinkering with the planning system, but for me, neighbourhood planning is easily the most positive and exciting change to be introduced since I started work as a town planner in 2000. Neighbourhood planning gives communities the … Continue reading

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Customer services: varied, never quiet and sometimes a challenge!

Most people think of customer services as a call centre and, although most of our contact is via telephone, we also have customers that like to come in and talk to us in the Customer Contact Centre. The types of … Continue reading

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